Privacy Policy

Who we are

BioGroup is the data controller for the biogroup.ge website. For anything relating to this policy you can reach us at [email protected], or by post at Village Minadze, Akhaltsikhe, Samtskhe-Javakheti, Georgia.

Information we collect

We collect only the information needed to respond to your enquiries and to keep the website running:

• Contact details you send us — when you use our contact form or email us, we receive your name, email address and the content of your message.
• Usage data — like most websites, our hosting provider records technical information such as your IP address, browser type and the pages you visit.
• Analytics data — we use Google Analytics to understand how visitors use the site (see "Cookies and analytics" below).

How we use your information

We use the information we collect to:

• Respond to your quote requests, questions and messages.
• Operate, secure and improve the website.
• Comply with our legal obligations.

Cookies and analytics

We use Google Analytics (GA4), which sets cookies to measure traffic and understand how the site is used. This helps us improve our content and services.

You can refuse or delete cookies through your browser settings, or opt out of Google Analytics using Google’s official browser add-on. Blocking cookies will not prevent you from using the site.

Contact form

Our contact form is powered by Netlify Forms. When you submit the form, your details are processed by Netlify and forwarded to our email so that we can reply. Please send only the information necessary for your enquiry.

Service providers

We rely on trusted third parties to run the website. These providers process data on our behalf and may store it on servers outside Georgia:

• Netlify — website hosting and contact-form handling.
• Google Analytics — website usage statistics.

Data retention

We keep enquiry emails only for as long as needed to handle your request and our business relationship. Analytics data is retained according to Google’s standard retention periods.

Your rights

You may ask us to access, correct or delete the personal information we hold about you, or to stop using it. To make a request, email us at [email protected] and we will respond within a reasonable time.

Children’s privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top shows when it was last revised. Please check this page periodically.

Contact us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at [email protected].